Community Property Manager - Part Time
East, TX
Part Time
Confidential
Experienced
POSITION: Property Manager
REPORTS TO: AVP (Assistant Vice President)
A little information about us:
JOB BRIEF: The Property Manager is responsible for overseeing all aspects of property operations, ensuring the community runs smoothly and efficiently. This role involves leading the team, coordinating daily activities, and managing resources to achieve goals set by the property owner and supervisor, such as maximizing occupancy, enhancing resident satisfaction, and increasing property value. The Property Manager also plays a key role in mentoring and training the Assistant Manager to be fully prepared to step in during any absence, ensuring continuity and high standards of performance.
BENEFITS: we’re proud to offer a comprehensive range of health and wellness benefits designed to support you from day one, with coverage starting the first of the month after a 60-day waiting period for full-time employees working at least 30 hours per week. You can choose from three medical plans, each featuring a two-tiered network, plus two dental options and a vision plan. Beyond healthcare, we provide life insurance, short- and long-term disability coverage, and a variety of voluntary plans including accident, critical illness, and hospital indemnity insurance. Our Employee Assistance Program is also available to help during life’s challenging moments. On top of these, enjoy major holidays off and special PTO for your birthday.
OUR IDEAL CANDIDATE:
The ideal Property Manager is quick-thinking and efficient, with a strong understanding of fair housing policies. They are a dependable team player who communicates clearly and consistently. Ambitious and ethical, they take initiative while maintaining integrity in all their actions. Their ability to collaborate and lead ensures a positive and productive community environment.
DUTIES AND RESPONSIBILITIES:
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws regarding apartments.
FINANCIAL:
Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses.
GENERAL:
Perform any additional duties or tasks and meet required deadlines as assigned by the AVP.
QUALIFICATIONS:
This is a part-time position working 2 - 3 days a week or as applicable to the requirements of the property. Must be available on weekends for staffing needs and emergencies.
PHYSICAL REQUIREMENTS:
This position involves a combination of sitting, standing, and walking throughout the workday, with regular movement between office tasks and on-site inspections. The role requires the ability to bend, stoop, squat, climb stairs, open and close doors, reach overhead, and occasionally push or pull items. Frequent physical activity includes writing, typing, operating office equipment, and engaging in verbal and written communication. The job also includes lifting and carrying items of varying weights, with heavier items handled occasionally and lighter items handled frequently or constantly.
VISION, HEARING, & SPEAKING REQUIREMENTS:
This position requires strong visual and communication skills. Regular responsibilities include reading and reviewing reports, forms, and correspondence, along with consistent use of a computer. The role involves inspecting properties and conducting neighborhood surveys, requiring the ability to see fine details and clearly view objects at a distance. Accurate color perception is essential for tasks related to decorating, design, and paint selection. The position also demands constant communication, both in person and over the telephone, with property owners, corporate and resident management, vendors, and residents.
DRIVING REQUIREMENTS:
In this role, you'll often be out and about, whether it’s inspecting the apartment community and nearby neighborhood, making trips to the bank, or visiting the corporate office. A valid driver’s license and current automobile insurance are required, and you should feel comfortable driving a golf or club car around the property as needed.
WORKING ENVIRONMENT:
This role involves a mix of indoor and outdoor work. While much of the time is spent inside, you'll frequently be outdoors in various weather conditions. There may occasionally be exposure to substances such as solvents, oils, fumes, flammables, or pesticides, so appropriate safety awareness is important.
REASONING DEVELOPMENT:
This role requires strong critical thinking skills to clearly identify problems, gather relevant information, analyze facts, and make well-informed decisions. You’ll need to confidently develop and implement effective solutions while communicating ideas, objectives, and plans clearly to a wide range of personalities and stakeholders.
REPORTS TO: AVP (Assistant Vice President)
A little information about us:
JOB BRIEF: The Property Manager is responsible for overseeing all aspects of property operations, ensuring the community runs smoothly and efficiently. This role involves leading the team, coordinating daily activities, and managing resources to achieve goals set by the property owner and supervisor, such as maximizing occupancy, enhancing resident satisfaction, and increasing property value. The Property Manager also plays a key role in mentoring and training the Assistant Manager to be fully prepared to step in during any absence, ensuring continuity and high standards of performance.
BENEFITS: we’re proud to offer a comprehensive range of health and wellness benefits designed to support you from day one, with coverage starting the first of the month after a 60-day waiting period for full-time employees working at least 30 hours per week. You can choose from three medical plans, each featuring a two-tiered network, plus two dental options and a vision plan. Beyond healthcare, we provide life insurance, short- and long-term disability coverage, and a variety of voluntary plans including accident, critical illness, and hospital indemnity insurance. Our Employee Assistance Program is also available to help during life’s challenging moments. On top of these, enjoy major holidays off and special PTO for your birthday.
OUR IDEAL CANDIDATE:
The ideal Property Manager is quick-thinking and efficient, with a strong understanding of fair housing policies. They are a dependable team player who communicates clearly and consistently. Ambitious and ethical, they take initiative while maintaining integrity in all their actions. Their ability to collaborate and lead ensures a positive and productive community environment.
DUTIES AND RESPONSIBILITIES:
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws regarding apartments.
FINANCIAL:
- The manager is responsible for staying within the established budget guidelines throughout the year.
- Ensures that all rents are collected when due and posted promptly. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office daily.
- Perform evictions, utility cut-offs, and landlord liens as required on delinquent rents.
- Constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance. The Manager is responsible for approving and submitting all invoices to the corporate office for payment.
- Hires, terminates, trains, motivates, and supervises all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
- Conducts ongoing training with office staff, e.g., leasing paperwork, workplace safety, and any other type of training that may be needed daily.
- Ensure that all personnel remain up-to-date with all Grace Hill courses.
- Responsible for knowing the application, lease, and all applicable Texas property code laws.
- Responsible for keeping up to date with the TAA Redbook and any changes relating to the TAA application, lease, and related lease forms.
- Ensures that lease files are complete and that completion of leases is being executed properly.
- Responsible for office opening on schedule, the condition of the office, and the model apartments.
- Attends scheduled corporate management meetings, usually held every quarter at the corporate office.
- Maintains records on all aspects of management activity on a daily, weekly, and/or monthly basis. Submits required reports to the corporate office on a weekly and monthly basis.
- Communicates all challenges affecting the operation of the property to the AVP promptly.
- Ensures all calendar activities are conducted promptly to meet required deadlines.
- Ensures all required permits by city, county, and state are current at all times, e.g., multifamily license, pool/spa, boiler, etc.
- Maintain a positive customer service attitude.
- Delegates inspect or inspects with residents all move-in/move-outs.
- Review all notices to vacate to determine the cause of the move-out.
- Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
- Physically walk and inspect the property daily; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of the units.
- Updates Make Ready Board daily. Coordinates with maintenance and make-ready staff to ensure timely reconditioning of apartments after move-out.
- Monitors and schedules all maintenance activities.
- Inspects the Maintenance Shop monthly to ensure compliance with policy.
- Delegate or conduct market surveys monthly. Delegate or shop competition and be aware of neighborhood market conditions.
- Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
- Complete the Marketing Plan quarterly.
- Delegate or conduct weekly outreach marketing.
- Complete Leasing Goals weekly.
- Welcome and show the property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
- Approve all rental applications.
- Approve and sign all lease paperwork and addenda.
- Approve and sign off on all commission forms.
- Report all liability and property incidents to the Corporate Office immediately. Ensure that all occupational injury claims are reported and proper paperwork is completed immediately and forwarded to the Corporate Office within 24 hours.
- The manager will conduct monthly safety meetings and complete Safety Checklists with Maintenance.
Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be paid for anyone with past due Grace Hill courses.
GENERAL:
Perform any additional duties or tasks and meet required deadlines as assigned by the AVP.
QUALIFICATIONS:
- The position requires appropriate experience in on-site multifamily property management. Must have a background in supervision and a successful track record of accomplishments.
- Computer Skills: Word Processing/On-Site Rental System (Must be proficient with a calculator.)
This is a part-time position working 2 - 3 days a week or as applicable to the requirements of the property. Must be available on weekends for staffing needs and emergencies.
PHYSICAL REQUIREMENTS:
This position involves a combination of sitting, standing, and walking throughout the workday, with regular movement between office tasks and on-site inspections. The role requires the ability to bend, stoop, squat, climb stairs, open and close doors, reach overhead, and occasionally push or pull items. Frequent physical activity includes writing, typing, operating office equipment, and engaging in verbal and written communication. The job also includes lifting and carrying items of varying weights, with heavier items handled occasionally and lighter items handled frequently or constantly.
VISION, HEARING, & SPEAKING REQUIREMENTS:
This position requires strong visual and communication skills. Regular responsibilities include reading and reviewing reports, forms, and correspondence, along with consistent use of a computer. The role involves inspecting properties and conducting neighborhood surveys, requiring the ability to see fine details and clearly view objects at a distance. Accurate color perception is essential for tasks related to decorating, design, and paint selection. The position also demands constant communication, both in person and over the telephone, with property owners, corporate and resident management, vendors, and residents.
DRIVING REQUIREMENTS:
In this role, you'll often be out and about, whether it’s inspecting the apartment community and nearby neighborhood, making trips to the bank, or visiting the corporate office. A valid driver’s license and current automobile insurance are required, and you should feel comfortable driving a golf or club car around the property as needed.
WORKING ENVIRONMENT:
This role involves a mix of indoor and outdoor work. While much of the time is spent inside, you'll frequently be outdoors in various weather conditions. There may occasionally be exposure to substances such as solvents, oils, fumes, flammables, or pesticides, so appropriate safety awareness is important.
REASONING DEVELOPMENT:
This role requires strong critical thinking skills to clearly identify problems, gather relevant information, analyze facts, and make well-informed decisions. You’ll need to confidently develop and implement effective solutions while communicating ideas, objectives, and plans clearly to a wide range of personalities and stakeholders.
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