Lead Maintenance Technician
POSITION: Lead Maintenance Technician
REPORTS TO: Property Manager
The purpose of this job description is to communicate the responsibilities and duties associated with the position of Lead Maintenance Technician. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. You must review these duties, skills, and physical requirements closely, and ensure that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties and have the skills and possess the physical abilities that are necessary to perform the job as described.
- Maintain a clean and well-maintained environment.
- Cultivate resident satisfaction.
- Protect the investment of the apartment property owner.
RESIDENT SERVICE:
- Performs maintenance tasks personally and delegates to assistants. Oversees and occasionally inspects work performed by assistants.
- Institutes and manages a system for handling resident service requests. Completes work orders within 24 hours when possible.
- Schedules maintenance personnel in conjunction with the manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
- Conducts regularly scheduled safety meetings with the entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
- Must be aware of the condition of the physical property throughout the community and immediately correct hazardous conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned-out exterior lights.
- Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
- Schedules and performs minor and routine maintenance on all appropriate equipment regularly. Inspects and maintains all tools in excellent condition.
- Indoctrinates and assists in the development of all subordinate maintenance staff. Instills a "safety first" attitude not only with maintenance technicians but with all staff members.
- Instructs staff on proper use and guidelines for wearing safety items.
Complete all Grace Hill courses by the required deadlines. Commissions and bonuses will not be
paid for anyone with past due Grace Hill courses.
GENERAL:
General Maintenance & Repairs
Electrical and plumbing (including water lines)
A/C and heating systems
Appliances
Water and irrigation systems
Stairs, gates, fences, patios, and railings
Tile, carpet, and flooring
Roofing, gutters, and fasteners
Interior and exterior lighting
Fireplaces and ceiling fans
Gas fixtures and appliances (where applicable)
Shutters, doors, cabinets, windows, and sliding glass doors
Boiler, gas, and electric systems
Door locks, P.O. boxes, and locks
Controlled access systems (where applicable)
Ceiling leaks and walls
Pool areas, including tile, jacuzzi, and pool furniture
Make-Ready & Unit Preparation
Ensures all make-ready repairs and services are completed accurately and on schedule.
Changes locks and prepares keys for new residents.
Reporting & Budget Compliance
Reports all major repairs and requisitions to the manager before any expenditure of funds.
Maintains knowledge of the budget and ensures compliance with guidelines.
Equipment & Inventory Management
Removes and transfers heavy appliances and equipment as needed, using proper safety equipment such as dollies and back support belts.
Assists in removing abandoned furniture, appliances, and other items to the dumpster when necessary.
Maintains adequate inventory of spare parts and materials for common repairs.
Identifies and maps utility meter cut-offs, apartment/fixture cut-offs, and sewer cleanouts.
Safety & Cleanliness
Performs work area clean-up and adheres to all safety-related duties.
Ensures storage areas remain locked when not in use.
Assists in keeping grounds neat and free of litter, including raking, sweeping, and shoveling as necessary.
Additional Duties
Performs any other duties assigned by the manager or property supervisor
The position requires at least 3 years of experience in property maintenance or an equivalent field.
Work Hours:
40 hours per week. Weekends, as circumstances warrant; on-call on a rotating basis, and for emergencies.
Equipment Requirement:
Required to wear a back support belt, wear goggles when working with specific equipment, wear masks and gloves, and other safety equipment as tasks dictate.
Equipment/Machinery/Tools:
An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:
- Hand Tools: Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
- Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
- User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
- Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.
- Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
This position requires frequent physical activity. The employee must have the ability to perform the following constantly (66%–100% of the time):
Standing/Walking: Prolonged periods of being on foot.
Bending/Stooping/Squatting/Kneeling: Perform routine maintenance and repairs; pick up tools and equipment.
Climbing Stairs: Address service requests and make-ready needs for 2nd and 3rd floor apartments.
Pushing/Pulling: Move equipment, appliances, open/close doors, etc.
Reaching Above Shoulder: Perform routine maintenance and repairs; stock or remove equipment and parts.
Climbing Ladders: Perform maintenance and repairs at elevated levels.
Grasping/Grip/Turning: Handle tools and equipment during maintenance tasks.
Finger Dexterity: Use tools and equipment requiring precise hand movements.
Lifting/carrying (supplies, replacement parts, ladders, etc.):
- Over 150 lbs. Rare need (less than 1% of the time)
- 75 - 150 lbs. Occasional need (1% to 33% of the time)
- 25 - 75 lbs. Frequent need (33% to 66% of the time)
- 1 - 25 lbs. Constant need (66% to 100% of the time)
VISION REQUIREMENTS:
- Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, and respond to written instructions from staff and residents. Constant need to see small details when performing routine maintenance duties.
- Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee assistants, observe problems throughout the property).
Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors, and residents. Must use listening skills to diagnose needed repairs, etc.
SPEAKING REQUIREMENTS:
Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors, and residents.
DRIVING/TRAVELING REQUIREMENTS:
- Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation "on-call" status may occasionally require expedited travel to the assigned property at a moment’s notice—such as pickups and deliveries to the corporate office.
- Must have a valid driver's license and automobile insurance coverage.
- Indoors (66% to 100% of the time). Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods.
- Occasional exposure (1% to 33% of the time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
- Frequent need (33% to 66% of the time) to work in awkward and confining positions.
REASONING DEVELOPMENT:
Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate an appropriate course of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.
SunRidge Management Group is an equal opportunity employer and a drug-free workplace that has been in business for over 30 years.